Terms of Service

Welcome to the Ornate Events website. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully, as they govern your relationship with Ornate Events and your use of our services. If you do not agree to these terms, you must not access or use our website or services.

1. Definitions

  • “We,” “Us,” and “Our” refer to Ornate Events and its employees, agents, and affiliates.
  • “You,” “User,” “Client” refers to any person accessing or using our website and services.
  • “Services” refers to all event planning, management, coordination, and related services offered by Ornate Events.
  • “Website” refers to the Ornate Events website and its content.

2. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions provided for specific services. These terms apply to all users, whether you are a visitor browsing the website or a client engaging our services.

3. Service Agreement

Upon booking our services, you will receive a service agreement outlining the specific details, scope of work, timelines, and payment terms for your event. The signed agreement, along with these Terms of Service, constitutes the entire agreement between you and Ornate Events. You agree to review and accept the terms outlined in the service agreement before any work begins.

4. User Responsibilities

When using our website or services, you agree to:

  • Provide accurate, current, and complete data when requested.
  • Do not use the website or our services for any unlawful or unauthorized purpose.
  • Comply with all applicable laws, regulations, and ordinances in connection with your use of our services.
  • Do not engage in any activity that could damage, disrupt, or impair the website or interfere with other users’ access.

5. Event Planning and Management Services

5.1 Scope of Services

Ornate Events offers a range of event planning and management services, including but not limited to:

  • Corporate events
  • Weddings
  • Private parties
  • Conferences
  • Exhibitions
  • Special occasions

5.2 Changes to Event Services

Any changes to the agreed-upon services (e.g., venue changes, additional requests, changes in guest count) must be communicated in writing and may be subject to additional charges. We will do our best to accommodate changes but cannot guarantee availability or feasibility for late requests.

5.3 Vendor and Third-Party Services

Ornate Events works with trusted vendors and third-party service providers (e.g., caterers, florists, photographers) to deliver a seamless event experience. While we coordinate these services, we are not responsible for any issues or disputes arising from the performance of third-party vendors. You will be informed if specific vendor agreements need to be signed.

6. Payments and Fees

6.1 Booking Fees

To secure our services, a non-refundable deposit is required at the time of booking, as outlined in your service agreement. The remaining balance is due according to the payment schedule in your service agreement.

6.2 Late Payments

Failure to pay any outstanding balance by the agreed-upon due dates may result in penalties, interest charges, or cancellation of services. We reserve the right to withhold services if payments are not made on time.

6.3 Additional Costs

You may incur additional charges if changes are made to the original service agreement or if unforeseen circumstances arise during the planning or execution of your event. These costs will be communicated to you in writing before any further action is taken.

7. Cancellation and Refund Policy

7.1 Client Cancellations

If you wish to cancel your event, you must notify us in writing. The deposit is non-refundable, and any cancellation fees will be based on the timing of the cancellation in relation to the event date, as outlined in your service agreement.

7.2 Ornate Events Cancellations

In the rare event that we must cancel our services due to unforeseen circumstances, you will be notified promptly, and any payments made beyond the deposit will be refunded. We will also make reasonable efforts to refer you to another event planning professional.

8. Intellectual Property

All content, designs, logos, text, graphics, and materials provided on our website or during the course of our services are the intellectual property of Ornate Events. You may not copy, reproduce, distribute, or use any of our intellectual property without our express written consent.

9. Limitation of Liability

Ornate Events is not liable for any indirect, incidental, or consequential damages that may arise from the use of our services, including but not limited to:

  • Loss of profit, revenue, or business opportunities.
  • Delays, disruptions, or cancellations are caused by factors beyond our control, such as natural disasters, strikes, accidents, or venue failures.
  • Injuries or damages that occur during the event, unless directly caused by our gross negligence or willful misconduct.

Our liability for any claim arising from our services shall be limited to the amount paid by you for the specific event.

10. Privacy and Data Protection

Your personal information is protected following our Privacy Policy. We will only use your data to provide and improve our services. We do not share your personal information with third parties without your consent, except as required to fulfill our services or as mandated by law.

11. Changes to Terms of Service

Ornate Events reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and your continued use of our services after the changes constitute your acceptance of the new terms.

12. Governing Law

These Terms of Service are governed by and construed under the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh.

13. Contact Us

If you have any queries or concerns about our Terms of Service or your use of our services, please contact us:

Ornate Events
Email: info@ornateevents.com
Phone: +91 63065 89979
Address: 1/803, Vardan Khand, Sector 1, Gomti Nagar, Lucknow, Uttar Pradesh 226010